As an avid Radio 1 listener, I really resent their choice to put Zane Lowe on at 7pm every weekday evening to play "brand new" music...most of it is not brand new, it's just noise.....oh dear, am I seriously only 22???
Anywho, driving home one evening this week faced with the choice of "noise" or a commercial station, Absolute Radio won.
As is the way with commercial radio, the second I flick over, the music stops and the adverts start. Brilliant, more "noise"...but as I prepared to zone out and concentrate on the road, one of the adverts caught my attention.
The advert was for Papa John's Pizza. The voice over artist was saying how good their Pepperoni pizza is, nothing unusual about that, until he started talking about the market research they had done to prove their pizza was better than Pizza Hut's Pepperoni offering. On the face of it, it sounds fine...but he then went on to explain that they sampled 236 people and 59% of people preferred Papa John's to Pizza Hut.
59%??? Why would you base a whole marketing and advertising campaign on 59%? That's not even a 10% preference rate?
It's not like the sample size makes up for it...236 people! Who are these people, where did they come from? The only thing Papa John's says about them is that none of them are "pepperoni pizza rejectors". It's difficult to make market research completely unbiased, but that is probably why we don't hear research being quoted in adverts where the "hero" brand wins by such a measely amount as 9%! Let's work it out...
So out of 236 repsondents, only 21 more people preferred your pizza to your main competitors...I wouldn't call that conclusive evidence, would you?
Surely the reason you say "xx% of people researched preferred our product to our competitors" is to provide potential customers with the confidence that they will enjoy your product more than if they bought a competitor's version. An advertising campaign based on a minor victory is still going to leave customers undecided as to which one's best, therefore rendering the whole exercise pointless!
Anyway it doesn't change my opinion...I prefer Hawaiian!!
Papa John's have detailed their research and methods here: Papa John's Website